I Want to Chat (fixed)

loridsisi

I keep getting bumped out and don't know why

Posted on February 15th, 2009 ~ 5:39 am

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Okay maybe I'm being a drama queen, but I keep thinking about that old black and white movie where the leading lady moans "I want to live..."

I keep trying to chat, but I get bumped out and I don't know what I am doing wrong.
Here's the symptoms for any computer diagnostic type persons out there:

I will be typing and all of a sudden the screen goes white and then I see

goodbye...
loridsisi

and then it's like I'm in the twilight zone, I can't get back in cause it tells me duplicate logins are not allowed (a totally reasonable policy) and I can't log out, I end up having to close the tab completely and usually disconnect from the web and then get back on.

I took my computer to the shop, and they talked about scripts and applets and now I understand MEGO ^^ but I still don't know what I am doing wrong. And,*snff* my friends need me and, *sniff, sniff, sigh* I needs them.

Any suggestions? or should I just go play in the mud with a stick, cause electronic stuff has always hated me...

Sorry, if I mixed ramblings and ventings in with my pitiful plea for help.

Nondigital hugs and kisses for everyone.
Lori...

There is only one Happiness in life, To Love and Be Loved. George Sand

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~*Christie Luv*~

Posted February 15th, 2009 ~ 6:37 am

Hi Loridsisi! Yes I would love to help! Can you let me know the kind of computer your using (Windows XP, MAC, Linux, etc.) and Browser (Internet Explorer, Firefox, etc.) you are using? You might want to check if there are any programs running in the background that might be interfering with the chat.

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loridsisi

Posted February 20th, 2009 ~ 12:50 am

Oh thank you soo much for responding! Sowwy it took me so long to answer you.
* hangs head and scuffs toes*
I ddn't get to visist SK as much as I wanted this week.

Okay I am using Windows Vista :( Home Premium Edition and Internet Explorer, I have Firefox, but only use it when IE doesn't respond. I don't ever have other programs running, that I know of, when I am online; I do have Spysweeper and Trend Anti-virus which I guess are always on. I don't know if Vista has firewalls or something, I know I have the icon, so I assume it does, but I'm scared to open folders or programs that I don't know anything about.

One other thing that I wondered about is that I use Cricket 3G Broadband, I guess that could play a role, but I'm only about 200 feet from the closest tower and no one else that I know seems to have any problem with it.

So I am totally open to suggestions, my computer is in your hands.

Thanks loads!
Lori...

p.s. Not just my computer, but Lori is totally open to you and in your hands^^

p.p.s. Didn't get to tell you yet, Congratulations on the Sissy Art Shop! It is wonderful!

There is only one Happiness in life, To Love and Be Loved. George Sand

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~*Christie Luv*~

Posted February 21st, 2009 ~ 7:27 pm

Hi Lori! Thank you so much! I can forward this to the chat support and I'll let you know when they give a reply.

p.s. Not just my computer, but Lori is totally open to you and in your hands^^

Aww then my hands will give you lots of hugs! *HUGGLES*

p.p.s. Didn't get to tell you yet, Congratulations on the Sissy Art Shop! It is wonderful!

Thank you so much! Yes I'm so excited I an give fun prints out to Sissies now!

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carianne72

Posted February 21st, 2009 ~ 8:14 pm

I don't have the problem in chat, at least I don't think I do, but in the middle of the afternoon, the site will timeout, which means I have to log back in and start all over. I do get a white screen (too bad it is not pink - my favorite) when this happens.

Love,
Carianne

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Pistacy

Posted February 21st, 2009 ~ 8:19 pm

Meow ,could be that or so many other things..

...I'm pretty good with these things so maybe I could help ^^

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loridsisi

Posted February 22nd, 2009 ~ 2:31 am

Oh Christie, Thank you, thank thank you, thank you!
*twirls around hugging Teddy*

There is only one Happiness in life, To Love and Be Loved. George Sand

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loridsisi

Posted February 22nd, 2009 ~ 2:32 am

Thank you, carianne,
*curtsey*
Maybe it's not just silly me.
*whew*

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loridsisi

Posted February 22nd, 2009 ~ 2:34 am

Thank you, Pistacy.
*curtsey*
I would appreciate your help, soo much.

There is only one Happiness in life, To Love and Be Loved. George Sand

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~*Christie Luv*~

Posted February 22nd, 2009 ~ 3:24 pm

Hi Lorid Sisi! This is what the chat support said:

Christie,

I would recommend the user checks they have the lastest version of java installed on their computers first of all from www.java.com, then clear their browsers cache (history) - these steps will make sure everything is up to date java wise and their issue isnt caused by cache instability.

If the issue persists once the above is done, I would then recommend using firefox for the chat session and see if the same happens with a different browser - if it does then I would look at the firewall settings to check this is not inteferring with access to the chat room which is causing the connection to drop - they could temp disable any firewalls and try it to see if it makes a difference which would then pinpoint a firewall issue. If all this fails and there is no other software or applications running on their computer which could cause issues, then the next logical step would be to look at the Internet Service Provider to see if there is anything they could be doing which is dropping their connecting.

From what they described with the java application freezing its more then likely an issue with java itself - either an out of date version, cache issue, or browser problem.

Hope this helps.

We had some timeout issues with the site a couple days ago but we got it all fixed now. So if it keeps happening feel free to let me know.

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loridsisi

Posted February 23rd, 2009 ~ 11:50 pm

Thank you soo much;

I will try these things, I did get java updates last month, but it seemed like it didn't want to download, so maybe I didn't.
I didn't think about junk accumalating in the browser cache. It probably looks like my second closet, or worse, under the bed, eeeekk!

((())):**
Lori...

There is only one Happiness in life, To Love and Be Loved. George Sand

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~*Christie Luv*~

Posted February 24th, 2009 ~ 3:42 pm

*giggle* Yes a lot of things like that can mess up Java applets. Feel free to let me know if you need anymore help.

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LilJennie

Posted February 24th, 2009 ~ 8:12 pm

Oooo, chat has always crashed my Firefoxy! Until today! I updated to the latest version of Java and now I can chat! *waves hi to all the chatty people!*

Sunshine & rainbows,
LilJennie